Contrat de vente à distance

Contrat de vente à distance

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This Distance Sales Agreement (the "Agreement") is concluded electronically between the Seller and the Buyer named below under Consumer Protection Law No. 6502 and the Regulation on Distance Contracts.

1. Parties

1.1 Seller

Company name

Akıl Yapay Zeka ve Yazılım Teknolojileri Anonim Şirketi

Address

OSB 2. Bölge 83235 Nolu Cd. No:8, Başpınar (Organize) OSB, 27620 Şehitkamil/Gaziantep

MERSIS no.

0025117079500001

Tax office / no.

Şehitkamil / 0251170795

Phone

+90 551 678 89 15

E-mail

[email protected]

Registered e-mail (KEP)

[information à compléter]

1.2 Buyer

Name / company name

[complété lors de la commande]

Address

[complété lors de la commande]

E-mail

[complété lors de la commande]

Phone

[complété lors de la commande]

Tax / ID details

[complété lors de la commande]

2. Subject

This Agreement sets out the rights and obligations of the parties for the sale and performance of the digital service (video production credits) below, purchased electronically by the Buyer on the Seller's ParselFly platform.

3. Service, price and payment

Payment is taken on the secure payment page of the Seller's payment institution, iyzico; the Seller does not store card details. Prices include VAT; there are no shipping or delivery charges.

4. Performance and delivery

The service needs no physical delivery. Once payment is confirmed, the credits are added to the Buyer's account immediately (for a single-video payment, that video goes into production). Package credits do not expire. Credits are used in video production at one credit per second of the selected duration; videos rendered on a personal worker get a 50% discount.

Completed videos are kept for 90 days from completion and then deleted; the Buyer is responsible for downloading them within that period.

5. Right of withdrawal and its exception

Under Article 15(1)(ğ) of the Regulation on Distance Contracts, the right of withdrawal does not apply to services performed instantly in electronic form or intangible goods delivered instantly to the consumer. Before paying, the Buyer explicitly agreed to instant performance and acknowledged that this consent ends the right of withdrawal.

Nevertheless, as a goodwill policy, the Seller reviews refund requests for completely unused package credits made within 14 days of payment under the Refund and Cancellation Policy. Credits for failed videos and unused seconds are refunded automatically.

6. Obligations of the parties

• The Seller provides the service in line with the Terms of Use and issues the invoice for the payment based on the Buyer's billing details.
• The Buyer confirms that the information given is accurate, will use the service in line with the Terms of Use and is responsible for the content of the videos.
• If the payment is disputed or reversed by the cardholder or their bank, the related credits are deducted from the Buyer's account.

7. Complaints and disputes

Send complaints to [email protected] or through the contact form. Consumers may apply to the consumer arbitration committees at their place of residence or where they bought the service, within the monetary limits announced each year by the Ministry of Trade, and to consumer courts for disputes above those limits. If the Buyer is a merchant, Law No. 6502 does not apply.

8. Entry into force

The Buyer confirms having read the Pre-Information Form and this Agreement and approving them electronically; the Agreement takes effect at the moment of approval. The approval record (date, IP address and a digest of the approved text) is kept by the Seller and a copy of the Agreement is sent to the Buyer by e-mail.