Datenschutzerklärung
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This Privacy Policy summarises what information we collect when you use ParselFly, why, how we protect it and how long we keep it. The statutory notice on the processing of personal data is the KVKK Privacy Notice; cookies are covered by the Cookie Policy.
1. Who we are
The service is provided by Akıl Yapay Zeka ve Yazılım Teknolojileri Anonim Şirketi (OSB 2. Bölge 83235 Nolu Cd. No:8, Başpınar (Organize) OSB, 27620 Şehitkamil/Gaziantep). For privacy questions, write to [email protected].
2. Information we collect
- Account details: first name, last name, e-mail, phone, preferred language and your password, stored in hashed (non-reversible) form.
- Billing details: for individual invoices name, address and optionally the Turkish ID number; for corporate invoices the company title, tax office and tax number.
- Video projects: plot location and geometry, the nearby places you select, the script, the logo and closing-card details you upload, and the video and audio files produced.
- Payment records: amount, date, package and the payment institution's transaction number. Card details are processed by iyzico and never stored by us.
- Technical records: IP address, browser details, session and security logs, error logs.
- Contact requests: the name, e-mail, phone, company and message you send with the contact form.
3. How we use information
We use your information to manage your account, produce your videos, take payments and issue invoices, send transactional e-mails (e.g. video ready, deletion reminder, payment receipt), keep the service secure, meet our legal obligations and — only if you agree — send commercial electronic messages. We do not sell your information.
4. Who we share it with
To provide the service, some information is passed to our service providers: the payment institution (iyzico), our accountant (invoicing), hosting and storage (Cloudflare R2), script generation (DeepInfra), narration (ElevenLabs), map, satellite imagery and routing services (Google, Esri, OpenStreetMap-based OSRM/Nominatim) and e-mail delivery. Some of them are abroad; see the KVKK Privacy Notice for details. Information may also be shared with competent authorities where the law requires.
If you open a share link for a video, anyone with the link can see the video and the contact details on its closing card. You can turn sharing off at any time.
5. How long we keep it
- Videos, cover images and narration files are kept for 90 days from completion and then deleted.
- Account details are kept while your account is open and anonymised when you delete it.
- Payment and invoice records are kept for 10 years as required by tax and commercial law.
- Security and access logs are kept for the period required by the applicable legislation.
6. Security
Connections are encrypted (HTTPS), passwords are stored as one-way hashes, access is restricted by authorisation and sessions use secure cookies. No system is entirely risk-free; if a breach occurs we make the notifications required by law.
7. Your rights
In your account settings you can update your details, download your data, withdraw your consent to commercial messages and delete your account. For your rights under Article 11 of the KVKK and how to apply, see the KVKK Privacy Notice.
8. Children
The service is not designed for people under 18 and we do not knowingly collect children's data.
9. Changes
We may update this policy; the current version and effective date are shown on this page and material changes are announced separately.